Certified Pre-Owned Info

certified

Certified Pre-Owned Info

Whiteoak-Lincoln-Certified-Pre-Owned

With Certified Comes Confidence.

Every Certified Pre-Owned Lincoln comes with:

  • 6-year/160,000-KM comprehensive warranty coverage*
  • 24/7 Roadside Assistance
  • A CARPROOF® Vehicle History Report**

*See your dealer for limited warranty coverage details.
**CARPROOF® is a registered trademark of CARPROOF®, Inc.

Comprehensive Limited Warranty Coverage

Every Lincoln Certified Pre-Owned luxury vehicle comes with comprehensive limited warranty coverage* designed to help deliver years of worry-free driving.

*See your dealer for warranty coverage details.

Six-Year Limited Warranty Coverage

Warranty1-Whiteoak-Lincoln-Certified-Pre-Owned

Coverage for all carefully selected Lincoln Certified Pre-Owned vehicles includes repair or replacement of covered components for six years from the original Lincoln New-Vehicle Limited Warranty start date, or up to 160,000 KMs on the odometer -- whichever comes first. Coverage includes parts and labor, but excludes wear and tear items.

Comprehensive Limited Coverage

Warranty1-Whiteoak-Lincoln-Certified-Pre-Owned

To ensure peace of mind, our limited warranty covers more than 1000 components. You're also protected against failure of covered components due to abnormal wear resulting from defective materials or workmanship, in addition to mechanical breakdowns.

Areas of coverage include:

  • Engine
  • Transmission
  • Rear-Wheel Drive System
  • Front-Wheel Drive System
  • Steering Components
  • Brakes
  • Front and Rear Suspension
  • Electrical Systems
  • Air Conditioning and Heating
  • Technology Components
  • Emissions
  • Factory Audio System
  • Safety Systems

Six-Year Limited Warranty Coverage

Warranty1-Whiteoak-Lincoln-Certified-Pre-Owned

In addition to the standard six-year/160,000-KM warranty coverage, optional Lincoln Extended Service Plan Packages are available to customers seeking extended coverage. This includes:

  • PremiumCare coverage of up to 200,000-KMs
  • Vehicle Scheduled Maintenance Plan

Subsequent Owner Warranty

If you decide to sell your Lincoln Certified Pre-Owned vehicle, the remaining Lincoln comprehensive warranty coverage remains in effect for the new owner. This further enhances the resale value of your certified Lincoln vehicle.

CARPROOF® Vehicle History Report™

Not every vehicle can make the cut as a carefully selected Lincoln Certified Pre-Owned vehicle. In fact, to even be considered for certification, each Lincoln vehicle must be less than six model years old and have fewer than 100,000 kms on the odometer.

If you're in the process of shopping for a vehicle, you can view the actual vehicle history report for any specific Lincoln Certified Pre-Owned vehicle. Simply search our current inventory now, or ask your dealer for a copy when you arrive at the dealership.

Each report is run as a part of our process, including checks for:

  • Flood vehicles
  • Fire damage
  • Frame damage
  • Salvage vehicles
  • Branded title
  • Odometer issues
  • Accident history
  • Vehicle title history
Carproof-Whiteoak-Lincoln-Certified-Pre-Owned

24-Hour Roadside Assistance

Unlike used vehicles, Lincoln Certified Pre-Owned vehicles come with complimentary roadside assistance -- please call the Lincoln Customer Relationship Center at 1-800-387-9333

Roadside-Assistance-Whiteoak-Lincoln-Certified-Pre-Owned

Available services include:

  • Towing assistance of up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
  • Transmission service
  • Flat-tire changes on-site
  • Fuel delivery if the vehicle runs out of fuel -- up to two liters at no charge
  • Jump starts for dead batteries
  • Lockout assistance; up to $50 to unlock vehicle doors
  • Service throughout Canada and the US.

Travel Expense
Reimbursement

Travel-Expenses-Whiteoak-Lincoln-Certified-Pre-Owned

Up to $1000 -- for up to three days' lodging, meals and rental vehicle for travel expenses accrued if the breakdown occurs more than 160 KMs from home.

Destination Expense
Assistance

Destination-Expense-Whiteoak-Lincoln-Certified-Pre-Owned

Up to $100 for emergency transportation to your immediate destination.

Rental Car
Reimbursement

Rental-Car-Whiteoak-Lincoln-Certified-Pre-Owned

Up to $45 per day for up to five days.

Additional CPO Privileges

The benefits that come from owning a Lincoln Certified Pre-Owned vehicle will exceed your expectations. The privilege of Lincoln Certified Pre-Owned ownership is our collective promise to be there for you and your Lincoln.

Quality
Service

Quality-Service-Whiteoak-Lincoln-Certified-Pre-Owned

Buying a carefully selected Lincoln Certified Pre-Owned vehicle entitles you to the same superior service as enjoyed by those buying a brand-new Lincoln. For your convenience, our comprehensive limited warranty coverage is backed by Lincoln Motor Company and honored at any Lincoln Dealership in Canada and the United States.

Lincoln Client
Relationship Center

Client-Relations-Whiteoak-Lincoln-Certified-Pre-Owned

If you have any ownership questions, need assistance with your Lincoln travel expense reimbursement or destination expense -- in fact, if you have any issues at all -- a designated Customer Assistance Center toll-free number is available. Please call the Lincoln Customer Relationship Center at 1-800-387-9333.

Complimentary Car Wash
& Loner

Complimentary-Whiteoak-Lincoln-Certified-Pre-Owned

After each service visit, we're happy to return your Lincoln back to you washed and ready for the road ahead.*

Should your Lincoln require warranty service, we'll be there for you with a complimentary loaner vehicle.*

*See your dealer for complete details. Lincoln reserves the right to change program details at any time without obligations.